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Service
Huestis Industrial takes great pride in the built-in features
that contribute to our overall accuracy and reliability. In
order to ensure that the specifications and performance of
your Huestis Industrial equipment is within recommended tolerances,
periodic inspection and maintenance is required.
Replacement Parts
Many of our smaller products, like Air Miser™ utilize
easily replaceable components that may be ordered and replaced
directly.
Contact our customer service department at 401-253-5500 or
800 972-9222 for parts listings and technical assistance.
You may also e-mail us at sales@huestis.com
for replacement parts inquiries.
Service Department
Our comprehensive Service Department offers maintenance,
parts and has extensive experience in verifying the proper
alignment and operation of your Huestis Industrial equipment.
Our “One Preventative Maintenance Inspection” (1PMI)
can be scheduled as a one-time visit, or as part of an annual
program. In this comprehensive analysis, we will schedule
an entire day for the visit, during which we perform maintenance,
service and calibration of your machine.
We look forward to the opportunity to meet your servicing
needs and to continued success as your complete supplier of
industrial equipment and accessories.
Returned Goods
Please assist us by requesting a return authorization indicating
the reason for your return or exchange accompanied by a copy
of your packing slip. Returned goods will not be accepted
or credited without prior authorization from Huestis Industrial.
Materials made to order are not returnable. All returned goods
are subject to a restocking charge and refinishing or repackaging
charge as necessary. All returned goods must be in our possession
within 30 days of our authorization, and shipped prepaid.
Address all request for repairs and service to our Bristol,
RI facility, labeled "ATTENTION REPAIRS". Please
make certain to include your return address and daytime telephone
number so that we will be able to inform you of any charges
relating to the repair as well as the return of your equipment
in a timely manner.
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